As only 6% of the population speaks English as their first language, helping customers on a global scale should be as easy as saying 'hello'. With LiveTranslate, just jump in the conversation and all your messages are translated in real time. With our real-time translated chat service, you can easily scale your customer support on a global basis. No need to hire native speakers, Crisp does the job for you and makes your customers' experience much easier.
Chat translation, also known as LiveTranslate, lets you automatically translate all your messages from any language into the language of your customers, in real time.
Our translation relies on Microsoft API to give you the best content to make your customer service even easier. It's super easy to set and it is based on the customer's language that is defined in his own browser. You don't have to do anything, simply rely on our tool to chat using more than 50 different languages.
You can use chat translation for live chat only. The other channels are not available.